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#Charlotte power outage estimated power on time generator
#Charlotte power outage estimated power on time update

If your electronics aren't protected with a surge protector, you may consider unplugging electrical equipment during an outage.This could create a safety hazard if you are not home when power is restored. Make sure your stove or other appliances with heating elements are turned off.If you have electric heat, please turn down your thermostats to prevent overloading the distribution system (and causing another outage) when power is restored.If there has been a storm, wait until it is safe to go outside, and then check your electric service connection point (see above).In many cases, an estimated restoration time will now display on the outage map. Review an illustration of the customer responsibility on overhead service and underground service.Ī repair crew is either en route, currently working on repairs, or is scheduled to work on repairs sometime today.

If damaged, you may need to contact an electrician to make repairs before EWEB can restore your power.

If there has been a storm, wait until it is safe to go outside, and then check your electric service connection point.

#Charlotte power outage estimated power on time generator

Learn about downed power lines, generator safety, and protecting yourself during an outage.

If you don't have a smart meter and you have not yet reported your outage, please do so even if a YELLOW circle appears in your area.

If there is major damage (wires down, broken poles, etc.) the actual repair will happen later, by a repair crew.

Crews may arrive at a location to disconnect power, assess the situation, make safe downed wires, and so on, and then leave to continue this process at another location where there is damage. During pre-restoration, you may see crews come and go. Depending on the nature of the outage, those crew resources may include wire watchers (keep the public safe from downed wires until repair crews arrive), troubleshooter (a qualified Line Technician dispatched to determine the cause of an outage and make repairs if possible), assessment team (in a large-scale event, determine the cause of an outage so that repair crews and equipment can be assigned), or tree crews (remove trees or limbs so that repair crews can safely restore power). YELLOW = PRE-RESTORATION WORK IN PROGRESSĮWEB has assigned crew resources to perform pre-restoration tasks.

#Charlotte power outage estimated power on time update

You can also text 'stat' for a status update if you reported your outage using the texting service. During large or widespread outages, we will post updates on this website as well as on Facebook and Twitter.

If you reported your outage via the toll-free reporting line, you can request a call back letting you know when your power is restored. Get status updates by checking the outage map.

If you don't have a smart meter (or you're not sure if you do), please manually report your outage, even if a RED circle appears in your area.

Your meter communicated directly with EWEB, letting us know the power is out at your specific address.

If you have a smart meter, you don't need to report the outage.

In a major event such as a wind or snow storm, we may be prioritizing multiple outages based on the hierarchy of repair. We are performing a variety of tasks such as calling in crew resources or evaluating incoming outage reports to isolate the possible cause of the outage. EWEB is aware of an outage, but we haven't started working on restoration yet. RED = WE'RE AWARE THAT POWER IS OUT IN THE AREAĪn outage report has been received by either a customer manually reporting, or a smart meter automatically reporting.